Privacy policy.
Effective Date: July 14, 2025
Cloudseed Inc. ("Cloudseed," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications (including "What Grows Here?"), and related services (collectively, the "Services").
1. INFORMATION WE COLLECT
Cloudseed does not directly collect or store any payment card or billing information. All transactions are processed through Apple’s App Store using StoreKit.
If you choose to provide public feedback, reviews, or testimonials, we may display that content, along with your name or company name, on our website or in promotional materials, with your consent. We collect the following types of information:
a. Personal Information
First and last name
Email address
Phone number (optional)
Company name (optional)
b. Parcel and Agricultural Data
Parcel location data provided via Google Maps
Crops of interest selected in the app
(Future) User-submitted agricultural practices: planting/harvest dates, seed variety, input usage (collected only with consent)
c. Device and Technical Data
Device model, operating system, browser type
IP address and general geolocation
App performance and crash analytics
d. Usage Data
Search history, feature usage, interaction logs
Session duration and clickstream behavior
2. HOW WE USE YOUR INFORMATION
We may use your contact information to send you promotional communications, special offers, or updates about new features. You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us at privacy@cloudseed.ai. We use collected information to:
Provide, operate, and improve the Services
Develop and test new features and products
Personalize content and user experience
Communicate with you about updates or changes
Perform analytics, internal research, and model training
Comply with legal obligations
3. SHARING AND DISCLOSURE OF INFORMATION
We may share your data as follows:
a. With Service Providers
To support hosting, analytics, support, and infrastructure functions (e.g., Google Maps, OpenAI ChatGPT API).
b. With Partners (in Aggregated/Anonymized Form)
We may share anonymized or aggregated data with third parties for benchmarking, analytics, or product development.
c. Legal Compliance
We may disclose personal information if required to by law, subpoena, or legal request, or to protect the rights and safety of Cloudseed, our users, or others.
4. YOUR PRIVACY RIGHTS
Depending on your state or country of residence, you may have the following rights:
a. California (CCPA/CPRA)
Right to know what personal information we collect and share
Right to delete your personal information
Right to opt-out of sale or sharing of personal information
Right to non-discrimination for exercising privacy rights
b. European Union (GDPR)
Right to access, rectify, delete, or restrict processing
Right to data portability
Right to object to processing
You may exercise these rights by contacting us at privacy@cloudseed.ai or through the settings in the App. You may also opt out of data sharing at any time via our “Do Not Sell or Share My Personal Information” page.
5. CHILDREN’S PRIVACY
Our Services are not intended for children under 13, and we do not knowingly collect or solicit personal data from individuals under this age. If we learn we have collected personal data from a child under 13, we will delete it immediately.
6. COOKIES AND TRACKING TECHNOLOGY
Our website uses cookies and similar tracking technologies to:
Remember user preferences
Analyze website performance
Enable core functionalities (e.g., embedded maps)
You can manage cookie preferences through your browser settings.
7. DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law. Aggregated and anonymized data may be retained longer for research and model training purposes.
8. DATA SECURITY
We implement industry-standard technical and organizational safeguards to protect personal data from loss, misuse, or unauthorized access.
9. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, your information will be transferred and processed in the United States, which may have different data protection laws than your country. We implement appropriate safeguards, including Standard Contractual Clauses for EU users.
10. THIRD-PARTY LINKS AND INTEGRATIONS
Our Services may contain links to or integrations with third-party services not operated by us. We are not responsible for the privacy practices of such third parties.
11. CHANGES TO THIS POLICY
We may revise this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notification.
12. CONTACT US
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
Cloudseed Inc.
7001 Seaview Ave NW, Suite 160-617
Seattle, WA 98117
United States
Email: privacy@cloudseed.ai